Urban Exchange Resident Guide

Call 877-548-3831

Utilities

Parking

Amenities

Appliances

Maps

Safety

Maintenance

Restrictions

Contacts

   

Utilities

Electric

Contact Harrisonburg Electric Commission at 540-434-5361 to establish electric service to your apartment.

Water / Sewer

The water and sewer connections will be on when you move-in, and you will be billed monthly by WaterWorks. You may not receive your first bill until 30-60 days after you move in, and WaterWorks will send you an e-mail when they are ready to set up your billing account.

Cable Television

Standard cable television service via Comcast will be available in your apartment at no additional charge. If you prefer to have additional channels or services, contact Comcast at 888-COMCAST.

DirecTV

For all DirecTV questions, please contact Jack Berrenger at 540-624-9102 or dishguy05@yahoo.com.

Internet

High speed internet service is provided by HighSpeedLink, and is available in your apartment via the CAT-5 jacks in the wall. Your apartment has a four port switch, so four CAT-5 jacks in your apartment will be active, although more are present. If you would like to connect your computer to a CAT-5 jack that is not receiving a signal the switch settings will have to be changed. Please submit a Work Order to have this change processed -- there may be a small charge for this service.

Wireless internet is available in the Plaza and in the common areas in the West Wing.

If you use high amounts of bandwidth, you may upgrade your speed to 5Mbps or 10Mbp by contacting HighSpeedLink--- click here for details.

Trash / Recycling

When using the trash and recycling chutes, please use the following guidelines:

  • Please break down your boxes before putting them down the chute so that they do not get stuck before hitting ground
  • Please tie your bags tightly before putting them down the chute so taht they do not open and spread trash around the chute.
  • You are welcome to recycle aluminum, glass, plastic and cardboard in the recycling chute or in any of the recycling bins placed in different common areas.
  • All of the following should NOT be placed in the trash chutes per the trash compactor manufacturer: phone books, clothes, beds, metals, wood, carpet, hazardous materials (gas, oil), weights, wire hangers, furniture. Please bring these items down to the small green dumpster to the left of the garage (as you exit).

Telephone

If you would like phone service, please contact Verizon at 800-VERIZON.


For Apartment Leasing Information Contact: Mary Messerley @ 877-548-3831.